Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

Thursday, November 9, 2017

If You Want Change Start At The Top

This is #MarketingMurmur 6 vodcast, Some views on the #Shesays event I attended at Karmarama the other night. Hearing the panels horror stories, it struck me how unbelievable rude some clients and agency people behave. Appalling in their demands and bullying emotionally and physically. It's rife in our industry and we do nothing, shame on the management within agencies who allow clients to treat agency staff in this way. Sadly ares holes are at the top regardless of their gender. Most agencies eventually fire clients only when the business is about to leave or they can't make anymore money from it, they then say we did it as they were treating our team badly. The sad truth is; talented people leave the business because of these attitudes. Interested to hear your thoughts and your horror stories and maybe some suggestions on how to change this behaviour.

Thursday, October 19, 2017

The elephant in the room

Marketing Murmur on diversity in our industry and that comment from Justin Tidall

Thursday, April 6, 2017

Real Time Mobile Data - Mind Blowing

Here's a great little site that shows in real time mobile app and mobile web usage - every second, 24/7. Great to share with anyone client or agency side who still doubts the importance of leading with mobile. View Live Here

Monday, February 20, 2017

Marketing - Dress to impress

It still amazes me how as marketeers we invest thousands upon thousands of money into various marketing from data research, customer journeys, marketing campaigns, apps, PR, packaging, and shinny new platforms based content, and still as marketing directors we forget the basics of what we were taught when we did our marketing degree which is; when selling your product your customer has to be amazed visually or emotionally or in the case of clothing you look amazing wearing it. Yes I know we're not all size 10 models, but there's things we can do that can make us all look good. The brand sells itself when worn, Lacoste is a fine example in clothing and in-store experience. You build an appealing brand. Steve Jobs understood this basic principle too of marketing when launching Apple products (Just looking at the products you would get goose bumps, so why do so many major brands miss this?) Again I believe they operate in silos and for that the whole customer experience is a bit of a let down. Here’s a great example of not truly understanding your customer, this blogger has shown how major retailers have missed the mark. Fitting rooms should have flattering light and pleasing colours that make the clothes look good but Russian blogger Inna visited dressing rooms in 11 different stores and found they often fail to flatter.
Inna visited clothing stores such as H&M, Mango and Zara and compared her before shot, taken with home lighting, to the shots taken in each room. And even though she was wearing the same clothes, and shot the pictures with the same phone, the lighting and background changed her appearance alot from shot to shot.
So what did Inna conclude based on her research? Brighter lights are more flattering, and red used right will really make you stand out, but a dark dressing room can ruin an otherwise good shopping trip. It might make you look moody but you’ll look drab.
Basic stuff right, and you don’t need to invest in thousands of pounds in research to understand that principle. So next time you are planning your next marketing campaign think about the whole customer experience, not just online but when they enter the store, talk to retail staff, go and visit and see for yourself if you have to, be honest with yourself, if it's not great get them involved, the outcome will be much more appealing for you and your customers.

Thursday, December 8, 2016

Mind Boggling Content Stats Posted By The Second

The Internet In Real Time

From Visually.

It amazes how far the industry has come for instance our smartphone is millions of times more powerful that all of NASA’s combined computing in 1969, and those boy's got man on the moon! I'm sure you've seen all the info-graphics and how many videos are uploaded on YouTube by the second or how many tweets are sent during the Super Bowl, but as marketeers I think we gloss over these stats as just stats and think WOW and carry-on with adding to the stats But most marketers as in 99.9% of them are going wrong, and wasting marketing budgets by piling them onto the collective social media pyre, because most people don't care, people aren't interested in 'connecting' or 'engaging' you're a bloody washing-up powder or a chewing gum. Wake-up, sit down and think about the dross you are spewing out, just look at this live feed, it's crazy just some of those numbers are just crazy just one example; 'there has been a 1.13 trillion likes pressed since the feature was launched on Facebook' Most branded stuff goes unnoticed, we're just noise, I think the time has come for many brands to rethink their strategy on social media and ask some basic questions like why? how? and what's our longterm outcome? If your response to those questions is 'engaging' then please go and sit in the corner. Ask yourself what does that really mean? For me it's ultimately doing something entertaining, surprising, or worthwhile, all three and you just might even have a 'viral' on your hands I think if more marketeers really thought like this then perhaps they might start increasing that 1% of brands who are doing it right. Otherwise we carry on just been another number and a 'scroll by'

Thursday, November 3, 2016

Lights, Action, Lights

Latest IKEA from Mother - very simple idea, beautifully shot, location looks like Thamesmead (Seems to be of a director's shooting mecca for edgy urban landscapes) the cast and the music makes the spot complete. If you're wondering who's the track by it's Patrick Watson -Lighthouse - proper old school TV spot that stands out in a dire landscape of TV spots

Friday, October 21, 2016

Simple Planning

I'm sure you have seen this visual as it's been around for a while, but it just popped up again on my social feed. I looked at it again and laughed as I always do and then as I thought of it even more, I felt like crying. How can some people be so so stupid? With all their education and degrees in marketing etc how could they not see this? Really even without a bloody degree how could you miss it? Well I think this sums up alot on what's happening at the moment in the industry, trying to be a smart arse and then missing the point completely many blinkered by research data and insights and all the voodoo that goes with it. Just pause and think and look at everything in pure simple terms. They might have degrees coming out of their ears but one degree in this instance that's missing is a degree in common sense.

Wednesday, October 5, 2016

Know your true value - especially in business

1998: YAHOO refused to acquire Google for 1M 2002: YAHOO realized its mistake and offered 3B Google requested 5B YAHOO refused. 2008: Microsoft offered 50B to acquire YAHOO YAHOO rejected the offer 2016: YAHOO has been acquired for 5B Current value of Google is around 545B Still amazes me even in business how some top executives under cook or over cook the value of their company, usually with take overs threes plenty of tyre kicking at the start to sound each other out, but I do know of one company who offered 3.1 billion for a competitor, the audit was done over a weekend! That's crazy. Once they looked under the hood did they find it's true value. Back to my point; don't make it personal but look at the figures and weigh up the potential, and make sure the people doing the sums is the right person, if an individual then ask for unbiased feedback or advice from colleagues or people you trust when it comes to business. I remember the old saying nothing personal this is business, I feel Yahoo execs took it personally.

Monday, September 26, 2016

Marketing Ideas and spooky job titles

Funny thing I noticed recently, and it's this; our industry is now changing not by the year or week it's changing by the day,a quick search today this is what came up; Snapchat glasses, BMW built a power plant from old electric-car batteries, Microsoft puts AI to work in Office 365 I could go on and in that new roles are created and others evolve; for instant job titles; 'digital creative directors' are now becoming 'heads of digital transformation' others too like 'design directors' with a tap of a key command are now; 'product innovation directors'. So what's happening? I think as an industry we are in a state of flux. Don't panic, I've seen 4 major changes so far in my career, we're just in another transition. Many companies trying to find their niche on what to do? What do they stand for? Or as the old school would say; what's our USP? No different of old but now the lines are now blurred for instance we now have cross-over from PR, media into agency land and vice versa, marketing directors becoming an agency planner. It's now not unusual for even creatives going client side working for the likes of Uber and Facebook. I personally think it's great with all this cross over as it shows that companies are in search of the ideas but many muddy the water, they complicate things. As always it's the idea that counts not the title or where you work, that's super exciting for me, is an idea or ideas that truly transform a business which sets them apart either agency or client side. Enjoy the ride. Here's an image I love which made me laugh, when someone asked me when I was working in Australia 'what's the difference between a front end and and a back end developer? I shared this from my image bank. Thankfully these roles never changed.

Wednesday, September 21, 2016

Everything Can Have An Idea In It

I was on TNW and the usually cookie policy pop-up came up but what caught my eye here on this site was a cute playful neat little idea, WOW someone actually thought of a creative idea rather than the usual bland copy only cookie policy. It gives the site a bit of personality, it's very simple on a loop video, a man is trying to eat a 'cookie' without using his hands, much more fun than the usual. Tip for all young creatives, even with no budget, no time and a boring message you can still get an idea in there, you just need to sit down drink some coffee and perhaps a cookie to crack even the most mundane brief.

Thursday, June 9, 2016

Very Krafty

Towards the end of last year, Kraft decided to renove all articial flavours, perservatives and dyes from its popular Macaroni and Cheese product. But when Kraft informed its customers of the imminent change, it was met with strong resistance. Social media lit up with moans and complaints from fans saying they will stop eating the product if they change. Now for the Krafty bit; with advice from their agency CP&B - their response? Don't tell them!! So what did they do? So for 3 months around the end of 2015, Kraft quietly started selling the new product in the old packaging, and the changes was only announced in very small type on the packs. Kraft sold 50 million boxes, which is standard in 3 months, so no complaints, they then launched the campaign' We'd invite you to try it, but you already have' - the whole idea was don't advertise (How ironic coming from an ad agency) That’s what you call real problem solving in marketing - not trying to over analysis, or use tech for tech sake, or do a big old production number – it just comes down to one thing; smart thinking.

Friday, May 13, 2016

Sign of true problem solving

I came across this on Twitter and wanted to share this invention for two important reasons, the first is; it's a brilliant idea. (Yes it's still in development and needs certain things to be ironed out but it's still a great idea especially an idea that has come from students so young. Both Thomas Pryor and Navid Azodi are undergraduate students at the University of Washington (UW) studying Aeronautical & Astronautical Engineering and Business Administration, (Bet that looks good on your CV :) The two met in their freshman year and connected over a shared interest in invention and problem solving. The invention idea came from a personal experience of Navid's. During the first seven years of his life, he used non-verbal communication. Notice their interest in 'invention and problem solving' this gets onto my next important point; how can we in our multi-million pound industry of ‘digital transformation’ or ‘digital marketing’ or ‘engaging content’ whatever we decide to call it, try to replicate that sediment when in reality the work that is been produced is such pointless, worthless crap?
Rob Campbell a spanner for anyone outside the East End it's Cockney slang for Planner. Anyway Rob at W&K wrote a brilliant blog piece last week canning the industry for producing dumb ideas such gems as the ‘smart peg’ worth a read for me this was bang on. And the reason why? The big problem with our industry is we aren’t problem solvers anymore we are just confused. (The industry is changing at such a rapid rate we are desperate to find a meaning on what we and our brands are about). There was a small few but now we have heaps of people who think they are really solving problems, they think they are super clever but in reality they are so wrapped up in their little bubble, they are blinded to the fact they are producing utter bollocks. It’s not and repeat not ‘digital transforming’ (By the way there’s another phrase that has surfaced that’s adding to the bullshit) I do honestly believe it hurts our business and screws a brand and a company’s reputation as most people in the real world just think; WTF. A casing point last week I read that some company ‘invented’ an umbrella that tells you when it is about to rain. Please just stop and just fuck right off. Really? I read it thinking it was a joke but sadly it wasn’t. Now just push the creative pause button. Let’s stop what we are doing and look at ideas like SignCloud and celebrate that people are out there really trying to change and transform people’s lives, we as an industry have so many smart people it’s time for us to channel it and produce work on a par with SignCloud – the bar has been risen, and for many in our industry they won’t be able to compete and keep pace in innovative thinking. The others can so make a difference and seek them out and create brilliant ideas.

Wednesday, April 13, 2016

Facebook Likey

Some developments from Facebook conference pow wow here's some top line updates great news for marketeers. Live API: Facebook Live has been incredibly successful, and now we’re opening up our API so developers can design even more ways for people and publishers to interact and share in real time on Facebook. Bots for Messenger: As part of the new Messenger Platform, bots can provide anything from automated subscription content like weather and traffic updates, to customized communications like receipts, shipping notifications, and live automated messages — all by interacting directly with the people who want to get them. The Messenger Send / Receive API will support not only sending and receiving text, but also images and interactive rich bubbles containing multiple calls-to-action. Facebook Surround 360: We’ve designed and built a 3D-360 camera system called Facebook 360 that produces sharp, truly spherical footage in 3D. The system includes stitching technology that seamlessly marries the video from 17 cameras, vastly reducing post-production effort and time. We’ll be making the design specs and stitching code available on GitHub this summer. Profile Expression Kit: People can now use third-party apps to create fun and personality-infused profile videos with just a few taps. The closed beta kicks off today with support for six apps: Boomerang by Instagram, Lollicam, BeautyPlus, Cinemagraph Pro by Flixel, Lollicam, MSQRD, and Vine. Free Basics Simulator & Demographic Insights: It’s now easier for developers to build for Free Basics with the Free Basics Simulator, which lets them see how their service will appear in the product, and Demographic Insights, which helps them better understand the types of people using their services. Account Kit: Account Kit gives people the choice to log into new apps with just their phone number or email address, helping developers grow their apps to new audiences. Facebook Analytics for Apps updates: More than 450,000 unique apps already use this product to understand, reach, and expand their audiences, and we’re now introducing more features to help developers and marketers grow their businesses with deeper audience insights, and push and in-app notifications (beta). Quote Sharing: Quote Sharing is new way for people to easily share quotes they find around the web or in apps with their Facebook friends. Save Button: The Save Button lets people save interesting articles, products, videos, and more from around the web into their Saved folder on Facebook, where they can easily access it later from any device. I very much likey

Tuesday, April 12, 2016

Innovation and creativity all under one house

Lovely piece here from HAKUHODO Kettle Tokyo, in the fact they took a simple obvious idea for moving house and did something completely left-field - a very sweet and powerful eco-social experiment. Tapping into something that people care about and turned it on its head. With the behind the scene builds which puts it all into context this makes for a very watchable piece of content, that's so good on all fronts. Hat tip. I wish I done.

Wednesday, March 9, 2016

Good morning beautiful people, Don't worry about the rain - people either run from getting wet or there's people who feel the rain - anyway this was very interesting; interesting in that yet again online meets offline - neat simple idea - that harnessing something that is as old as Keith Richards - the pin badge - what is also interesting my 16 yr old daughter sent me the link from Kickstarter - times are changing - this generation will be the next marketing directors, CEO's CCO etc. They don't see digital and an offline experience - they just see an experience - enjoy your day and think positive creative thoughts

Tuesday, September 23, 2014

Creative but savvy too

Yes indeed many great creative minds are like this, it's not by choice it's just the way our brains are wired. But what sets creative people apart from great creatives? Great creative minds have a clear goal, almost to the point of obsession, if that is winning a pitch, reaching a new audience, inventing a new product, it takes will power and brain power to make it happen, great creative leaders know this.

Tuesday, July 15, 2014

The Idea Catchers

What value on creativity? If an idea is profound enough, it can change the course of pressure then. Keeping looking for truffles rather than mushrooms.

Tuesday, July 8, 2014

The customer journey is nothing but straight forward.

Great piece via econsultancy with digital, the traditional buying cycle has gone out of the window. Brands and agencies struggle with this, they're not dictating the journey but people are. It's a struggle for many but to build a successful brand you have to let it go a bit and let your customers lead.

Sunday, June 29, 2014

Self-centred brand?

If anyone ever asks you what's the difference between brand centric and customer centric? Then this visual sums it up, genius