Good ideas are timeless

I love ideas as in creative ideas that are playful with the written word or art directed in a way that captures your eye. (Ideally both of these skill sets work even better in conjunction). Take these two examples which came up in my social media feed, they stopped me in my tracks, my thumb came to juddering halt, I wondered why? Both have charm in tone of voice, both are also informative. They treat the viewer with intelligence and there's no need to 'fill in the gaps' as many marketing director's these like to do. This is what great ideas do, it moves you to act. To buy product, ohh those dirty words that seems to be the trend these days, to avoid selling stuff, ironically at all costs. 'Brand purpose' is all the rage but these posters have a purpose and their purpose is to flog stuff. What is also of interest, these two posters must be at least 40 year's apart, the Tide poster was conceieved just after the end of WW2, when Britain was in rebuilding mode after her cities where bombed, this is my hometown, London, East London to be precise. I love the line, it even has the brands name in the headline. (Dave Trott would I'm sure be impressed) and if you look closely it even has a bit of a special build going on, the use of type and graphics is dated but somehow would look fresh now, it has that retro feel to it. The headline" Tide's in - Dirt's out! what a line - just 4 words and hits a home run and the product benifit pitched in a charming way. Fast-foward to the 90's and we have a poster van driving around selling a bedside cabient. Again what a headline this is, it made me smile and again just 4 words to sell the product. How many ads have you seen lately that can do that? B&Q is the only work out of Uncommon London I can recall that has acheived that lately. These are timeless and like all good ideas will be remembered and recalled, as for the 99.9%, they'll all go in the black hole of nothingness. Work to be done for all creatives to get noticed and sell stuff. Tick,tock.

I'm drawn to Heinz

How about this for brand recall? To be fair it’s a bit like Hoover. Top draw work though from Heinz.This is also another great example of true 360’ thinking. Love the fact they also used the research as part of the actual campaign output.

So cute

this is the best thing, ive ever seen, on twitter dot compic.twitter.com/UfSr50uxRj

— shiraz (@shiraz) August 18, 2020

Something so nice about this which popped up on my Twitter feed, why do I like it? The creators apply the same principles as those pesky marketeers like me who use storytelling, emotional hooks and music to pull the viewer to carry on watching. I now can't get the tune out of my head. Very clever. #HatTip

Unbelievable in this day and age.

This was aired on my Facebook feed from a female colleague bemoaning in this day and age this type of work is been produced. It’s shocking really and when you work in the industry you feel quite embarrassed even when you had thankfully nothing to do it with it. As I’m in the industry I also know that ‘creative’ work and I use the term loosely here, has to go various rounds of sign off, from internal sketches and finally mock ups to present back to a team of marketing directors. SO at what stage did anyone question this headline: ”You look like you would fancy a 50 year old..’ In an industry I know from colleagues at various agencies the sly bullying and ageism is rife in our industry. This type of work just encourages that behaviour further. I also noticed today the new Campaign Faces to watch what was so refreshing was the vast majority were female, so change is happening I just hope that the change will also come when it comes to hiring mature and experienced talent. How refreshing would it be when the day comes when you have a creative team one in their 20’s and one in their 70’s in a top ad agency. - now that’s something that I would raise a drink to. Time for change let’s as creative’s not encourage work like this if we want to attract the best talent into the industry.

Blah Blah Bollocks

Thursday Thought: Filling in the blanks with a formulaic approach in writing creative briefs produces formulaic creative solutions. We need to think and dig deeper into out clients needs beyond marketing jargon. (The solution might not even be an advertising campaign). Think differently and make a real difference.

The Formula To Writing A Manifesto

I came across this and it shows you the tricks writers use when writing that powerful manifesto.After much crafting and late nights they finally stand in front of a suite of clients as they all turn and stare. He or she pushes play, the film begins with the exact formula as the poster below, same pace, same bullet points with a big final one word headline which is a bit random, it gets them all the time. High-fives as we see grown men with tears rolling down their faces as they hug one another. You take the glory but in your heart you know it’s just not really that creative it's a trick. So why do we all do it? Because it bloody works when it comes to winning pitches. Sad really that it will come down to the 'best' choice of accompanying music and footage.Most clients fall for this trap, but the good ones, pause after seeing this and say; 'Very good internal mood film now show me how that idea comes to life for our audience that they will react in a positive way?' 'How is that going to solve our business problem?' Wise words, maybe we should put that in all our future manifestos? Now that would be creative.

I don’t need two hands to hold a Gold Cannes

Came across this belter this morning and I had to share. Yes yes I know you could write this script for any beer brand and my response would be; yes you could but bollocks! Why? Because they did it first and to be frank this has everything in my book; a simple idea, art directed and the cast are spot on, and the cherry on the top is the writing of the lyrics, pure class as is the production, it’s off the chart. I watched the full version, transfixed and laughed at each scenario, really lovely work and when I finished viewing I thought to myself;that should do well at Cannes this year. ‘I’m drinking this for you’ with their classic line; 'I don't need two hands to....' Apparently didn’t win anything, please correct me if I’m wrong but I just read it on the forums. If that is the case then something is seriously wrong there, this is a piece of old (maybe that is the problem) school approach but goes one step further in treating the viewer with intelligence that entices you in, rather than a quick blunt gag. One thing that I do know; if I was the creative behind this work; I wouldn’t need two hands to hold a Gold Cannes, to know this is a cracking piece of creative communication. View this gem here

Ecom Mobile Utility Ideas

Here's a free scamp of ideas that really could apply to any online shopping portal, this was done for Sendo Vietnam which has some local ideas that only work in VN like TET but most of the ideas could work in most parts of the world. Shopping online is more that just a well executed UI, pick and click is vital as always but more and more shopping sites are interlinked with their social marketing or CRS programs, take for instance the idea here for Sendo, where during TET families come together, some people are alone, so during this very important gathering wants stopping Sendo as a shopping portal to bring people who have no one together. Just a thought but more and more brands will be judged not just on words but their actions. That is why each silo in companies and agencies are brought together as the thinking and experience has to be seamless and truly connected.

Instagram Good Time To Post

Poor Marketing By Tiffany's

I saw this on my feed and it struck me as to why this object made me feel sad? It made me sad for the world we live in where 500,000 kids in the UK leave home for school without a breakfast or where 4.5 million kids are living below the poverty line in the UK, terrible statistics in the modern age. So what has that got to do with a silver can? For many people it's a daily struggle just to put food on the table, and I remember a stat when the country goes into a recession the biggest selling items are cans of beer and baked beans. This silver can reminded me of a baked bean can but this one is priced at 945 pounds. When I was an art student, a 20p can of beans went a long way, beans on toast, the next day, jacket potato and beans, it was and sure still is the stable diet for many students and working class families up and down the country. So for many this everyday object is an object of existing rather than seen as an object of luxury. People need to be reminded that even if they have wealth there's a lot of people who haven't and showing some form of empathy and compassion is required not rubbing their faces in it by wearing stuff like this. Peace and goodwill to you all, especially this time of year

Creativity DeConstructed

Constructvism and disequilibrium I discovered this and I really thought it was gold and worth sharring in gaining undertsanding when it comes to the creative process or the journey we as creatives we have to go through. I agree withthe post in to get the best work you have to go as I call it; the 'dark zone' where there's confusion and unease. And if you look at the theory of learning in Constructvism, it's about experiences of what we have gone through that makes us who we are and how we decode things. I love this graph that shows the process and the feelings we feel duriing the creative process. Disequilibrim should be embraced no matter how uncomfortable it makes us feel.

Sharing Creativity and Thinking

As a Creative Director with over 25 year's experience 18 years of that in pure play digital agencies one thing has taught me is that we all need mentors or teachers, even after all these years you can never stop learning, that is why I took my teaching degree at Falmouth University recently, spending long nights for over 26 weeks including weekends, all of this was online and while I was doing my day job. It was extremely hard and I now have a real appreciation for students currently studying, they get a bad rap sometimes and for the most part unfairly. One thing that taking this course has taught me is that you need people to talk and share your thoughts, collaboration is key to any form of working relationship either in the office or in the student halls, you need that interaction. Even though the course was all online, the platform we had gave us the opportunity to talk via forums and through weekly Hangouts, I didn't feel isolated far from it. I did however have one mentor behind the scenes a colleague I had worked with when I first started in advertising, the lovely Gail Parameter she's now a lecturer herself and I relied on her a lot, especially when it got a bit wobbly, tight deadlines, papers to write and lead pitches in my day job. So all students out there young or old, a word of wisdom find your mentor(s) we all need them from time to time. Have a great weekend.

Creative Director Is More Than Just A Title

A student recently asked; 'what's it like to be a Creative Director?" While watching this it dawned on me; with looming deadlines hanging over you, this is seriously what it is like to be a Creative Director -fighting for a proper brief, getting that idea, fighting for it, selling it, fighting for it, delivering it. Once done. Repeat.

But what other factors contribute to the stress? Why tight timelimes? Sometimes it is a quick turn around, its the nature of the business, but some stressful timings and working conditions are self-inflicted by many agency folk. We all know the industry is transforming, with start-ups, consultants and agencies reinventing their offerings.It's now not unusual for pure digital agencies to be the 'lead agency' and to do TV spots and across the way, good old PR agencies creating digital experiences with all of them saying that they can create 'micro-moment' rich content in a day. No wonder there's confusion within the departments and even more confusing for our clients. One such client who has become a good friend over the years spoke to me recently with eyes rolling about another offering from her agency of record. She said something quite interesting in the next breath by saying; 'I nod and I always refer to the Creative Director, if you take away all the jargon it will always come back to the idea'. 'No idea no offering' and key factor is can that agency deliever that idea within the agreed timeframe? Is it going to make a difference within my sector in either brand equity or a strong KPI that has been agreed? All basic stuff nut gets missed time and time again. So why the rolling surf bearing down the neck of the Creative Director from the student who asked the original question? I thought about his question long and hard and it's quite simple really, most companies 'faff' and what I mean by that statement is we have too many people talking and not actually doing what they are been paid to do. I remember many moons ago, AMV London had a website that showcased all their work as a simple sketch on a post-it note. You got the purity and genius of the ideas, where all the other agencies at the time where into Flash sites as it looked 'cool' yes a bastard to load but hey; 'they'll love it' was the shout from the new business directors. Experienced CD's have a knack to cut-through quickly, most are as sharp as a razor in thinking and clarity, and there lies the problem, while all departments have been faffing beforehand many turn their attention in cretaing ideas as it deflects what they should be doing but when it comes to the crunch most come up short,so before you try to catch a wave focus on what you get paid to do then maybe the whole process could be less of a kick bollock scramble and the surf deadlines bearing down your/our neck wouldn't be common practise. Just maybe we could service our clients better, just a thought. Have great creative productive week, surfs up!

Insta Depressed

I saw this idea from WWF, called #TooLatergram caught my eye and I thought it was clever way to draw attention we are doing to the World we live in from crystal clear seas, to Alice In Wonderland Coral reefs and snow-topped glaciers covered in snowdrop coloured flowers. Through the lens of travel bloggers they truly look awe inspiring the locations just look like a place we all want to go. There lies the problem, as earth’s natural wonders have disappeared because of people. In this social activation WWF tries to engage millennials to take environmental action. They invited famous travel Instagramers to post images of international beauty spots as if they were paying them a visit. But thousands of followers who gushed over the pics discovered there was a bleak story behind the post. The sites had already been ruined and bloggers responded by posting a picture of the current situation at the same place. #TooLatergram well one thing it did for me is depressed me on what we have done, I clicked on the link at the end and as it was in French, didn't give me the option for English version and the site was pretty slick in interface, but that's it just information on the places and a newsletter sign-up, surely we should be doing something more? Pre-perpared letters to Govs? Protest? Not sure but it just felt a bit design and idea over end output. I go back to feeling miserable after watching this.

Maggi Fish Sauce Launch

Some work I was involved in from a Creative Director's perspective, Nestle Maggi new launch of their fish sauce. I was pleased with this piece in the idea and art direction which translated from TV, digital into paid and earned media channels. A complete 360 degree marketing campaign. If you know anything about Vietnam you'll know the Vietnamese love their food and I mean love their food!! Communities are built around food, the sharing of stories, and families still sit around the dinner table. Which is wonderful to see and hear. We played to that human interaction and it became a good way to share our story from Maggi on how they salt and barrel their black anchovies from Phu Quoc this gives its unique premium taste. #HatTip to all the people who we're involved in making this happen, you know who you are, a great project to be involved in.

If You Want Change Start At The Top

This is #MarketingMurmur 6 vodcast, Some views on the #Shesays event I attended at Karmarama the other night. Hearing the panels horror stories, it struck me how unbelievable rude some clients and agency people behave. Appalling in their demands and bullying emotionally and physically. It's rife in our industry and we do nothing, shame on the management within agencies who allow clients to treat agency staff in this way. Sadly ares holes are at the top regardless of their gender. Most agencies eventually fire clients only when the business is about to leave or they can't make anymore money from it, they then say we did it as they were treating our team badly. The sad truth is; talented people leave the business because of these attitudes. Interested to hear your thoughts and your horror stories and maybe some suggestions on how to change this behaviour.

The elephant in the room

Marketing Murmur on diversity in our industry and that comment from Justin Tidall

Real Time Mobile Data - Mind Blowing

Here's a great little site that shows in real time mobile app and mobile web usage - every second, 24/7. Great to share with anyone client or agency side who still doubts the importance of leading with mobile. View Live Here

The science and art of shopping

Marketing - Dress to impress

It still amazes me how as marketeers we invest thousands upon thousands of money into various marketing from data research, customer journeys, marketing campaigns, apps, PR, packaging, and shinny new platforms based content, and still as marketing directors we forget the basics of what we were taught when we did our marketing degree which is; when selling your product your customer has to be amazed visually or emotionally or in the case of clothing you look amazing wearing it. Yes I know we're not all size 10 models, but there's things we can do that can make us all look good. The brand sells itself when worn, Lacoste is a fine example in clothing and in-store experience. You build an appealing brand. Steve Jobs understood this basic principle too of marketing when launching Apple products (Just looking at the products you would get goose bumps, so why do so many major brands miss this?) Again I believe they operate in silos and for that the whole customer experience is a bit of a let down. Here’s a great example of not truly understanding your customer, this blogger has shown how major retailers have missed the mark. Fitting rooms should have flattering light and pleasing colours that make the clothes look good but Russian blogger Inna visited dressing rooms in 11 different stores and found they often fail to flatter.

Inna visited clothing stores such as H&M, Mango and Zara and compared her before shot, taken with home lighting, to the shots taken in each room. And even though she was wearing the same clothes, and shot the pictures with the same phone, the lighting and background changed her appearance alot from shot to shot.

So what did Inna conclude based on her research? Brighter lights are more flattering, and red used right will really make you stand out, but a dark dressing room can ruin an otherwise good shopping trip. It might make you look moody but you’ll look drab.

Basic stuff right, and you don’t need to invest in thousands of pounds in research to understand that principle. So next time you are planning your next marketing campaign think about the whole customer experience, not just online but when they enter the store, talk to retail staff, go and visit and see for yourself if you have to, be honest with yourself, if it's not great get them involved, the outcome will be much more appealing for you and your customers.