Saturday, November 18, 2017
Keep saying that all departments from within agencies and companies have to come together as one; yes that includes marketing bods meeting IT geeks. Only then can we really have joined up customer experiences. We need to get that infrastructure in place with people working and talking as one. For many in agencies and even clients, dismiss eCommerce as it doesn't fall under their remit so it then takes a back seat when it comes to any form of connected marketing. It must be at the centre of any comms as it's central to the customer interaction from searching through to buying. Just hearing Alibaba's Single's Day on how much was spent on their platforms, is truly staggering.
Thursday, November 9, 2017
This is #MarketingMurmur 6 vodcast, Some views on the #Shesays event I attended at Karmarama the other night. Hearing the panels horror stories, it struck me how unbelievable rude some clients and agency people behave. Appalling in their demands and bullying emotionally and physically. It's rife in our industry and we do nothing, shame on the management within agencies who allow clients to treat agency staff in this way. Sadly ares holes are at the top regardless of their gender. Most agencies eventually fire clients only when the business is about to leave or they can't make anymore money from it, they then say we did it as they were treating our team badly. The sad truth is; talented people leave the business because of these attitudes. Interested to hear your thoughts and your horror stories and maybe some suggestions on how to change this behaviour.
Wednesday, November 8, 2017
Just look at this - no words needed apart from inspired fabric sculptor artist Benjamin Shine
Thursday, October 19, 2017
Wednesday, October 18, 2017
Seen this, I really like it when you combine two things to create something completely new. Welcome to Fidget Phone - I love the fact it has a practical value too. From a marketing perspective I can also see branding and content creation with this. A new media channel. Very impressive and beautifully simple idea.
Tuesday, September 26, 2017
We have for a long time as agency folk sold in 'transformative' retail work for our clients and harnessing new tech and not so new tech such as AR. The trouble is; the idea is great in scamp form but sadly the end result always failed to impress mainly regarding the technology as it always to me fell short. Not a great experience if anything, it hindered it. The other problem many marketing and agency folk missed was how to push the app through marketing, a more joined approach, connected thinking was always a missing. Then I saw this from IKEA The hope is that Ikea can now inspire customers in new ways and make their lives so much easier. Now instead of going to the store maybe two or three times to look at a couch, feel it, sit on it, envision it within your own home, the customer might only have to make one trip to the store. The app now allows shoppers to actually see the product, in all its assembled glory, as it would really appear in your home. You can see what it looks like in different rooms, against a different wall, etc. IKEA is in a good place when it comes to creativity and innovation to the benefit of its customers. A good place to be for any brand.