Showing posts with label retail. Show all posts
Showing posts with label retail. Show all posts
Wednesday, November 8, 2017
Tuesday, September 26, 2017
IKEA - Place Looking Nice Via AR
We have for a long time as agency folk sold in 'transformative' retail work for our clients and harnessing new tech and not so new tech such as AR. The trouble is; the idea is great in scamp form but sadly the end result always failed to impress mainly regarding the technology as it always to me fell short. Not a great experience if anything, it hindered it. The other problem many marketing and agency folk missed was how to push the app through marketing, a more joined approach, connected thinking was always a missing. Then I saw this from IKEA
The hope is that Ikea can now inspire customers in new ways and make their lives so much easier. Now instead of going to the store maybe two or three times to look at a couch, feel it, sit on it, envision it within your own home, the customer might only have to make one trip to the store. The app now allows shoppers to actually see the product, in all its assembled glory, as it would really appear in your home. You can see what it looks like in different rooms, against a different wall, etc.
IKEA is in a good place when it comes to creativity and innovation to the benefit of its customers. A good place to be for any brand.
Monday, February 20, 2017
Marketing - Dress to impress
It still amazes me how as marketeers we invest thousands upon thousands of money into various marketing from data research, customer journeys, marketing campaigns, apps, PR, packaging, and shinny new platforms based content, and still as marketing directors we forget the basics of what we were taught when we did our marketing degree which is; when selling your product your customer has to be amazed visually or emotionally or in the case of clothing you look amazing wearing it. Yes I know we're not all size 10 models, but there's things we can do that can make us all look good. The brand sells itself when worn, Lacoste is a fine example in clothing and in-store experience. You build an appealing brand.
Steve Jobs understood this basic principle too of marketing when launching Apple products (Just looking at the products you would get goose bumps, so why do so many major brands miss this?) Again I believe they operate in silos and for that the whole customer experience is a bit of a let down.
Here’s a great example of not truly understanding your customer, this blogger has shown how major retailers have missed the mark.
Fitting rooms should have flattering light and pleasing colours that make the clothes look good but Russian blogger Inna visited dressing rooms in 11 different stores and found they often fail to flatter.
Inna visited clothing stores such as H&M, Mango and Zara and compared her before shot, taken with home lighting, to the shots taken in each room.
And even though she was wearing the same clothes, and shot the pictures with the same phone, the lighting and background changed her appearance alot from shot to shot.
So what did Inna conclude based on her research? Brighter lights are more flattering, and red used right will really make you stand out, but a dark dressing room can ruin an otherwise good shopping trip. It might make you look moody but you’ll look drab.
Basic stuff right, and you don’t need to invest in thousands of pounds in research to understand that principle.
So next time you are planning your next marketing campaign think about the whole customer experience, not just online but when they enter the store, talk to retail staff, go and visit and see for yourself if you have to, be honest with yourself, if it's not great get them involved, the outcome will be much more appealing for you and your customers.
Monday, September 12, 2016
There's More Pop -Ups In-store From Amazon
The march continues in owning the shopping experience from Amazon, according to Business Insider, the tech giant has a master plan to open even more pop-up stores in the coming year, they are keen in particularly to showcase its Echo speakers and other devices and hardware like; Kindles and Fire TV. You could be looking at over 100 pop-up stores in the coming months, as the e-retailer is reportedly putting up one almost every week across the US.
They are keen to stress though just because Amazon is expanding its physical presence it doesn't mean it's focusing more on bricks-and-mortar shops. Having said that, apparently, these pop-ups are there to give potential customers a chance to play and interact with the products to then drive up their sales online, so surely the increase will continue. We all know this is the best retail strategy for any brand worth their salt that they have a fully integrated experience. Let's see how this shakes up and maybe what partnerships could evolve for big brands on the high street.
Thursday, April 28, 2016
The future of shopping is now
Labels:
digital,
fashion,
innovation,
retail,
shop,
shopping,
tech,
touchscreen,
VR
Friday, January 3, 2014
Real people in ads please
Unknown Germany artist pasted photoshop toolbar on fashion posters for H&M - Genius - real people in real life I say
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