Showing posts with label banks bubble Citigroup RBS markets value credit card crunch. Show all posts
Showing posts with label banks bubble Citigroup RBS markets value credit card crunch. Show all posts

Wednesday, November 26, 2008

Big banks get smaller




Well what can you say? I know some of you will say with a wry smile 'poor Citigroup they've only got 82 billion in their pot left’ even as a non financial person looking at this graph their in a heap of pain, apparently this is now a month old and it has got even worst, look at RBS is that 22 pounds left in the kitty?

But what do these banks do in times like this? As a customer with ANZ Westpac and Egg I would say; look at your customers and focus on offering them a level of service that is second to none, the customer must always come first a lot of banks forget this, no gimmicks please, or as they say in marketing terms they have to be more 'customer centric'. The bank who truly looks after their customers gain as they have loyal customers who will stick with them even in times like this, as an example here in Australia the banks still charge people for using other providers ATMs, banks make bucket loads (It’s the same operating system software so there’s no excuse in charging to use other ATMs) so why charge the customer?
There’s a good piece from MoneyWise read the whole piece and Australia come out of it badly.

Over the years a lot of banks became greedy, forgot all the previous crashes, and were blinded by cheap money flying around.