Tuesday, April 11, 2017

What were they thinking?

Watching the video of a passenger been randomly dragged of a United Airlines flight I was literally shell-shocked. Shocked how they treated the poor man and for the record he is a Doctor by trade not a madman who went crazy mid-flight. He was chosen, as they needed the space, as they were over-booked!!! Shocked too in the age of ‘live’ broadcast what was the staff thinking? It’s a PR nightmare and I find it amazing that brands invest millions in marketing campaigns but how much staff get trained in dealing with customers? I reckon looking at this, nothing. I bet they now wish they had a time machine and could turn back the clock.

2 comments:

http://alphafitness.be/blogs/post/571 said...

I have read about this incident and it is indeed a shocking incident. How the airlines can behave in such a brutal way with the passengers who have paid them the ticket to travel.

the best cv writing services said...

That is one news which got viral over the social media and seriously not a good stuff from united airlines. I have not idea what were they thinking but they need to take strict action on it